grandpa fishing with child

What our clients ask us

There's no such thing as a silly question.

What are typical clients like?

Our typical clients are around 10 years either side of retirement. They are hardworking people who have accumulated wealth or earn more than they spend, but don’t have the time or confidence to manage their wealth appropriately. They therefore want someone they can trust to help them create a financial plan for them and their family.

Clients usually have £250,000 or more to invest, but this isn’t essential. The key thing is that we are a good fit for each other and that we can make a positive impact on your life.

How do I book an initial meeting?

Simply give us a phone on 0141 204 3272 or send an email to

How long does the initial meeting last?

Around an hour.

Do you charge for an initial meeting?


What happens in the initial meeting?

We’ll establish whether we are a good fit for each other by finding out what you want from financial advice and setting out what we offer.

This involves discussing your current financial situation, your short, medium, and long-term goals, what you want your life to look like, and what your expectations of us are. You’ll be able to ask any questions.

We’ll explain what we offer, how we work, and how the fees work.

If you are a couple, ideally both of you will attend the initial meeting.

Please note there is no obligation to work together based on the initial meeting.

We will always send a formal quote before progressing.

Where are meetings held?

Meetings are held in our office, via video call, or over the phone. We know you may have a busy schedule, so we are flexible in our approach.

What makes you different?

We are no-nonsense, straight talking financial planners. We provide a high-quality service for good value without all the smoke and mirrors of the large firms. Our clients always come first.

We are pragmatic, keep things simple, and build trust over time by doing exactly what we say we will.

We never shy away from telling it like it is.

Are you independent?

We are independent, which means our sole focus is creating the perfect solutions for you. No pushy selling. No prioritising profits over you.

Are you regulated by the Financial Conduct Authority?

Yes, you can find our FCA registration here.

If you wish to register a complaint, please write to, or phone Chris Malcolm (Director of Kelvin FP)  at or 0141 204 327.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at or by contacting them on 44 800 023 4567.

Do you charge VAT?


To discuss how we can help you, please get in touch.